1. Introduction

These Terms of Service (“Terms”) represent the agreement between North Vista Marketing (“Agency”) and you (“Client”). All services provided will be outlined in a formal proposal before any work begins.

2. Scope of Services

Description of Services: North Vista Marketing provides services such as SEO, PPC, email marketing, content creation, and other digital marketing solutions.
Custom Services: Any additional or custom services will be detailed in the proposal.

3. Client Responsibilities

Timely Communication: The Client agrees to provide all necessary information, feedback, and approvals promptly to avoid delays.
Account Access: The Client will provide required access to platforms (e.g., Google Ads, Facebook Business Manager) as outlined in the proposal.
Adherence to Policies: The Client is responsible for complying with platform-specific policies (e.g., Google, Facebook).

4. Payment Terms

Pricing: All pricing will be clearly detailed in the proposal.
Invoices: Invoices will be issued according to the payment schedule outlined in the proposal.
Payment Due Dates: Payments are due on the dates specified in the invoice.
Late Payments: Late payments may result in interest charges or suspension of services.
Refunds: Refund policies, if applicable, will be outlined in the proposal.

5. Termination

Termination by Client: The Client may terminate the agreement by providing notice as outlined in the proposal.
Termination by Agency: The Agency reserves the right to terminate the agreement if the Client fails to meet obligations, including payment.
Post-Termination: Upon termination, any ongoing campaigns will be paused, and deliverables will be provided as outlined in the proposal.

6. Intellectual Property

Ownership of Deliverables: Ownership of completed work will transfer to the Client upon full payment unless otherwise specified in the proposal.
Agency Portfolio: The Agency may use completed work for portfolio purposes unless the Client requests otherwise in writing.

7. Confidentiality

The Agency will protect the confidentiality of all Client data and proprietary information shared during the engagement.

8. Performance and Disclaimer

No Guarantees: While the Agency will strive for the best results, marketing outcomes cannot be guaranteed.
Third-Party Disruptions: The Agency is not responsible for platform changes, algorithm updates, or other third-party disruptions.

9. Liability

Limitations: The Agency’s liability is limited to the amount paid for services rendered.
Indemnification: The Client agrees to indemnify the Agency against any claims arising from their business operations.

10. Dispute Resolution

Governing Law: These terms are governed by the laws of [Your State/Country].
Arbitration or Mediation: Any disputes will be resolved through arbitration or mediation as agreed upon by both parties.

11. Updates to Terms

North Vista Marketing reserves the right to update these Terms of Service. Clients will be notified of any changes.

12. Contact Information

For any questions or concerns, please contact us:
Email: support@northvistamarketing.com
Phone: +385-438-6699

By engaging with North Vista Marketing, you agree to these Terms of Service. All work and specific details will be outlined in our proposal before services commence.

Thank you for choosing North Vista Marketing!