At North Vista Marketing, we are committed to providing transparent and reliable service to all our customers. Below, you will find details about our fulfillment policies to ensure clarity and trust in our interactions.
1. Refund Policy
We offer refunds under the following conditions:
• Refund requests must be submitted within 30 days of purchase.
• Refunds are only applicable to services not yet rendered or in cases where expectations outlined in our agreements have not been met.
• To request a refund, please contact us via email or phone with your receipt or order number.
2. Shipping or Delivery Policy
As a service-based business, we do not ship physical goods.
• Deliverables, such as reports or digital assets, will be provided electronically to the email address associated with your account.
• Delivery timelines are outlined in our service agreements and communicated clearly during the onboarding process.
3. Return Policy and Process
For service-based transactions, returns are not applicable.
• If you are unsatisfied with a service, please contact our support team to address your concerns and find a resolution.
4. Cancellation Policy
• Subscriptions or recurring services can be canceled with a 30-day notice.
• To cancel, please contact us through email or phone, and our team will assist you with the cancellation process.
5. Privacy Policy
Your privacy is important to us.
• We comply with all data protection laws and securely handle any personal information you provide.
• For more information, please review our Privacy Policy.
6. Legal and Export Restrictions
If any restrictions apply to our services, they will be clearly disclosed during the onboarding process.
7. Contact Information
We are here to help! For any inquiries, you can reach us through:
• Email: support@northvistamarketing.com
• Phone: +385-438-6699
• Physical Address: 1725 Legend Hills DriveSuite 310 #334Clearfield, UT 84015
8. Security of Payments
Your payment information is handled securely in compliance with PCI standards.
• We use HTTPS and other best practices to ensure a secure transaction process.
• Accepted payment methods are displayed on our checkout page with card logos for convenience.
9. Promotions and Discounts
• All terms and conditions of promotions will be clearly disclosed at the time of offer.
• Promotions are valid only for the specified time period and conditions outlined.
Our goal is to ensure a seamless and transparent experience for our customers. If you have questions or concerns, feel free to reach out using the contact information provided.
Thank you for choosing North Vista Marketing!